Privacy Policy

i planet (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing or using the services provided by i planet, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
   
   We collect personal information that you voluntarily provide to us when you:
   • Contact us through our website or other communication channels.
   • Request a quote, sign up for our services, or provide feedback.
   • Track shipments and use the features available on our site.
   
   The types of personal data we may collect include:
   • Name
   • Email address
   • Phone number
   • Shipping and billing address
   • Payment information
   • Tracking details
   • Any other information you choose to share


2. How We Use Your Information
   
   We use the information collected for the following purposes:
   • To provide and deliver services, including freight forwarding and logistics management.
   • To communicate with you about our services and respond to your inquiries.
   • To process payments and facilitate transactions.
   • To enhance and improve the functionality of our website and services.


3. Data Sharing and Disclosure
   
   We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
   • With service providers who assist in operating our website or delivering our services.
   • When required by law, legal process, or regulatory requirements.
   • To protect the rights, property, and safety of i planet, its clients, or others.


4. Data Security
   

   We implement a variety of security measures to safeguard your personal data. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.



5. Cookies
   

   Our website may use cookies to enhance user experience. A cookie is a small file stored on your device that helps us analyze web traffic and improve website functionality. You can disable cookies through your browser settings, but doing so may affect your experience on our site.



6. Your Rights and Choices
   

   You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at [email protected].



7. Third-Party Links
   

   Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites.



8. Changes to This Policy
   

   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.